When you install window tint, you’re not just paying for appearance and heat rejection — you’re also investing in long-term protection. But not all warranties are created equal. Many drivers in Malaysia often wonder: “What exactly does my tint warranty cover?”
In this article, we’ll help you decode the terms behind tint warranties, explain the differences between film defects vs performance coverage, and show how Shield Smith stands behind our tint offerings.
Common Tint Warranty Terms Explained
Let’s break down the most commonly covered issues:
1. Bubbling
This happens when the adhesive bond fails, causing air pockets or moisture to form between the glass and film.
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✅ Most quality brands cover this fully
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🚫 Common with cheap or improperly installed tint
2. Peeling or Delamination
Layers of the film separate over time, usually due to poor-quality adhesive or exposure to extreme heat.
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✅ Covered in standard material warranties
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🚫 Often seen in non-certified films
3. Discoloration or Fading
Low-grade tint often turns purple or brown with UV exposure.
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✅ Premium nano-ceramic and sputtered films offer fade-resistant performance
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🚫 Dyed films are most vulnerable
4. Cracking or Brittleness
Especially in rear defroster lines or curved windows where film may dry out over time.
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✅ Most warranties include this, but only under normal usage
Performance Warranty: The Overlooked Element
Besides material defects, performance warranties cover aspects like:
✅ IR Rejection (Infrared Heat Rejection)
Over time, some films lose their IR-blocking performance due to exposure.
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Shield Smith’s Alaska, Divine, and Prime Series include IR performance coverage for up to 10 years.
✅ TSER (Total Solar Energy Rejection)
TSER indicates how much overall heat (including visible, IR, and UV) is blocked.
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Our top-tier Prime Series guarantees consistent TSER throughout the warranty period.
✅ UV Protection
Almost all quality films block over 99% of UV, but coverage ensures this stays effective.
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Shield Smith provides lifetime UV protection warranty on all series.
What’s Usually NOT Covered
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Damage due to accidents or glass breakage
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Tint failure from improper cleaning (e.g., ammonia-based solutions)
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Reinstallation after windscreen replacement (unless stated)
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Non-authorised removal or modification of the film
Shield Smith Warranty by Product Series
Let’s break down the expected coverage from each series:
🔹 Eclipse Series (Dyed Film)
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Warranty: 3 Years
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Covers: Bubbling, peeling, fading (limited)
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No IR performance coverage
🔹 Alaska Series (Nano-Ceramic)
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Warranty: 7 Years
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Covers: Bubbling, peeling, fading
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Includes IR and UV performance warranty
🔹 Divine Series (Hybrid Sputter + Ceramic)
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Warranty: 10 Years
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Covers: Material & performance
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Mid-tier durability with strong IR retention
🔹 Prime Series (Multilayer Sputtered)
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Warranty: 10 Years
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Covers: Full material + performance
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Maintains TSER, VLT, UV, and IR specs with elite consistency
How to Claim a Warranty at Shield Smith
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Visit any Shield Smith outlet with your invoice and e-warranty
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Our staff will inspect the film and verify issues
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If valid, free replacement or touch-up will be arranged
Conclusion
Understanding what your tint warranty really covers helps you avoid future frustration and ensures you get what you paid for. At Shield Smith, we stand behind our products with both material and performance warranties — giving you peace of mind for years to come.
Have questions about your film warranty? Talk to our team for a transparent walkthrough before you tint!
Multilayer Sputtered Window Film
** Installement Plan Up To 24 Months**
